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We want to make ELEXON easy to do business with. If you:

can’t find the information you need on this website;
think that 'how' we do things could be simplified, or,
want to make a suggestion that will improve ELEXON’s service to you.

If you want to initiate a change to a formal BSC process (the 'what' we do), please refer to the Change Process.

Please fill in this form. We are committed to addressing your feedback. This form will be sent immediately to ELEXON’s Helpdesk Team.

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Data Protection

We do not ask you for any personal information if you are just visiting our website.  However, to take advantage of some services such as requests for information or attendance at events we will ask for some personal information. This information is stored in our internal systems and is available to ELEXON staff only. Where you do provide information to us we would like to retain it for the following purposes: - to research your particular areas of interest on the website to enable us to offer you a more efficient service tailored to your needs; and to assess the function and performance of this website. You may at any time: - request a copy of the personal information held about you; and/or - request that we correct any information we hold about you; and/or - advise us that you no longer consent to the use of your details as set out above. These requests, together with any other queries you have relating to your personal data, should be emailed to website@elexon.co.uk at ELEXON Limited. Please read our Privacy Policy, accessible using the link at the bottom of this page, for further information. You can give us your consent to retaining the information for the purposes set out above by clicking the ‘Accept’ box below.

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If you are registered with myELEXON, some of the fields above will be pre-filled. If the information is inaccurate you can log in to your myELEXON account, update your contact information and return to this form.

If you’ve used our Helpdesk service and wish to give us feedback, please use the Helpdesk Feedback Form.

Registered office: 4th Floor 350 Euston Road London NW1 3AW Reg Co No: 3782949 REGISTERED IN ENGLAND AND WALES