When the new Funds Administration Agent (FAA) system launches on Monday 28 April, we will no longer send copies of backing sheets by email. Instead, you’ll need to access them via the Elexon Portal.
What you need to do now
If you currently receive backing sheets for a Party or Parties, you need to set up an account on the Elexon Portal if you haven’t already. This only takes a couple of minutes.
You will need to use your individual company email address, e.g., [email protected].
These are the steps to follow. You can download these instructions as a PDF from the bottom of the page.
Step 1: Register an account
Go to the Elexon Portal registration page (or click on ‘Register now’ in the top right corner of the Portal).
Fill in your details on the ‘New User Registration’ page then click on ‘Create Account’.
Step 2: Activate your account
You will receive a confirmation email with an activation code, valid for 1 hour. Go to the Portal, enter the activation code when prompted on screen and click on ‘Activate Your Account’.
Step 3: Log in
You can now log in by entering your username and password in the top right-hand corner of the screen.
When logging in for the first time, you will need to click on the ‘Accept Login Cookies’ button (you can read more information about cookies used on the Elexon Portal).
Step 4: Add Participant IDs
Click on the ‘My profile’ link on the right of the screen.
Go to the ‘Organisations’ tab, enter the Participant ID you require access to and click on ‘Request Participant’. Type the first few characters of the ID into the box and a list of possible IDs will appear.
Any participant IDs previously requested will be shown on this page.
Step 5: Request permissions for ‘Billing’
Go to the ‘Permissions’ tab, select the ‘Billing’ option and click on the ‘Update Permissions / Requests’ button at the bottom of the page.
All requested permissions will show here as ‘pending’ until approved.
Your account will go through a one-time approval process to gain access to backing sheets. You’ll receive a confirmation email once your access has been approved.
Please note that this approval process involves Elexon contacting Category A signatories of the relevant Parties and awaiting their confirmation, so it is not an immediate process.
Accessing backing sheets after registration
Once logged in to the Elexon Portal, the backing sheets can be found in the Financial and Credit Section > FAA Invoices. Scroll down to ‘Files’ and you will see links to download the backing sheets.
Watch this video on how to find your backing sheets on the Elexon Portal, or download the instructions below.
Video: accessing backing sheets on the Elexon Portal
Why is this changing?
The upgrade to the FAA system is a key part of our work to modernise and deliver a more streamlined self-service experience for customers.
Key benefits
- Reduces duplication
- Direct access to your financial information via the Elexon Portal
- The new FAA system reduces the risk of errors in the billing process
- User-friendly experience with clear and easy-to-understand backing sheets
Help and support
You can download a guide with the above steps to setting up your Elexon Portal account:
If you have any questions or need help, please contact Elexon Support.