CP1262 – Service Improvements – Enhancements to the SVA Applications

Formal title: Service Improvements - Enhancements to the SVA Applications

Current Status

CPC Consultation
Committee Decision
Awaiting Implementation


As part of the Business Process Operator (BPO) contract negotiations, Logica identified a number of potential system enhancements to the SVA Applications. These will support operational processes and improve the security and efficiency of these Applications. These enhancements will automate some of the more manual processes within the BSC Systems, and are an example of some of the service improvements which Project Isis is delivering. We believe that there are no impacts on Configurable Items documentation, or on BSC Party or Party Agent systems and processes. In addition these changes would be implemented at zero cost during the Project Isis Implementation phase.


CP1262 was raised on 18 September 2008. CP1262 was issued for a 2 week Industry Impact Assessment via CPC00643 on 1 October 2008. CP1262 was presented to the SVG on 4 November 2008 for a decision on Progression. The SVG approved CP1262 for implementation on 23 March 2008, which is the BPO implementation date of the BSC Services Agreement. The changes introduced by CP1262 go live on 23 March 2009. The changes were implemented as part of the February 2009 Release.


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