CP1473 – Changes to the Long Term Vacant Entry Criteria

Formal title: Changes to the Long Term Vacant Entry Criteria

Summary

The LTV process today is reliant on the Site Visit Agent entering the correct SVCC once a site visit is completed. It is common for the Visiting Agent to enter an SVCC of ’20 – No Access’ with supporting evidence suggests that the site is vacant. Two D0004s with a check code of ’02’ can be received 75 calendar days apart but due to the receipt of a ‘20’ during this period the site does not qualify as vacant.

This Proposal is to alter the qualification criteria to be more reflective of the ‘Remain’ criteria.  A Site will be able to be enter into the LTV process even if D0004s with SVCC’s of 18, 19, 20 and 28 are received in between the two qualifying D0004s with a SVCC 02. Proactive attempts to indentify the owner to obtain meter reads via mail or phone will still be required.