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Who’s involved in EFR?

At ELEXON our team of experts is on hand to help you resolve your performance issues.

We identify when we need to use EFR through Performance Assurance Techniques such as the BSC Audit, Technical Assurance, Material Error Monitoring and Performance Monitoring and Reporting. Also, you or your Operational Support Manager (OSM) may identify an operational issue needing EFR.

Where performance issues are not resolved satisfactorily we can use an escalation mechanism to focus attention. There are two escalation levels involving the PAB and the BSC Panel.