Anne Heal is Chair of the Thames Water Customer Challenge Group; she is a board member of ORR, the rail and road regulator, and Ofqual, the qualifications regulator.
She is also a Lay Member of the General Dental Council. She was previously Director of Regulatory Affairs for BT Group, leading the regulatory negotiations that led to the creation of Openreach, where she then became MD, Strategy. Anne is Chair of Volunteering Matters, and a trustee of NCVO and Ballet Boyz.
She is a Sloan Fellow of the London Business School and a Fellow of the RSA.