I joined Elexon in February 2017 as an Error and failure resolution (EFR) analyst in the Disputes and Compliance team, working closely with the OSMs to manage EFR plans, in particular, BSC Audit and Technical Assurance of Performance Parties (TAPAP) related plans.
Prior to joining Elexon, I worked at IMServ as a Metering Analyst for 18 months, investigating metering faults as well as liaising with Data collectors and Suppliers.
I recently joined the Customer Operations Team as an Operational Support Manager and will support BSC Parties and Party Agents.
If you need to contact me, my details are provided above. I look forward to working with you in the future.