Sophie Bentley

I am the Product Owner for the Participant Management Product, the Customer Solution, and oversee the development of this product when new industry requirements need to be introduced as well as coordinate overall enhancements that improve the product’s customer experience.

Role at Elexon

I coordinate the design and availability of the Kinnect Customer Solution, which offers a complete and streamlined customer experience around a range of BSC activities. The service enables you to undertake the Market Entry process and manage your company details. The service will continue to be developed to include additional options that help you manage your company information and activities.

Experience at Elexon

I have been working at Elexon since August 2018. Prior to working as a Product owner for the Customer Solution, I was working in the Market Entry team guiding new Market participants through the SVA and CVA Qualification process and making sure they were setup ready for Go-live operations.

Previous experience

Prior to Elexon I worked as an Accounts Team Manager for an Energy Broker.  

My BSC

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