Performance Assurance Framework: News

As of 19th July 2021, the government no longer instructs people to work from home. Therefore, with authorisation from our customers we plan to restart on site audits. The Technical Assurance Agent (TAA), currently C&C Group Holdings Ltd, have updated our procedure and practices and these must be followed by all staff when working off site in order to minimise risk to themselves and others.

The three-month notice period required to end the COVID-19 Supplier derogations begins on 1 July. The Performance Assurance Board (PAB) made this decision at its meeting on 24 June 2021, taking into account feedback from industry and the loosening of COVID-19 restrictions.

The PAB believe that there is now a reasonable level of confidence that Government restrictions which significantly impact Settlement operations have concluded. In particular, whilst some restrictions do remain in place, very few business premises are now required to remain closed.

We have published the latest Quarterly Performance Assurance Report for Q4 2020-2021. This report outlines the Key Points of Progress, the Risk Landscape, Key Industry Metrics, Focussed Risk and Event Overview as well as Technique Updates.

This is an update on the Performance Assurance Board (PAB)’s approach to managing the Settlement performance standards for Suppliers during these challenging times.

The consultation sets out the Settlement Risks identified for 2021/22, but we’d like BSC parties to let us know what they think of these risks and if they should be amended.

Supplier estimation derogations will continue until further notice. The derogations will be reviewed at April’s Performance Assurance Board (PAB) meeting, taking into consideration feedback from the industry.