Performance Assurance Reporting and Monitoring System (PARMS)
This page explains how the Performance Assurance Reporting and Monitoring System (PARMS) collects data and how it supports a number of Performance Assurance Techniques.
How it relates to you
The PARMS database contains information about how Suppliers and their Supplier Hubs are performing.
Performance data is submitted by:
- Supplier Meter Registration Agents (SMRAs)
- Supplier Volume Allocation Agent (SVAA)
PARMS data is one of the inputs to Supplier Charges.
About the data
PARMS data is provided by Supplier Meter Registration Agents (SMRAs) and the Supplier Volume Allocation Agent (SVAA). Performance requirements are defined within PARMS Serials. PARMS Serials and Standards are defined Service Levels that effect:
- Central Volume Allocation (CVA) Meter Operator Agents (MOA)
- Supplier Meter Registration Service Agents (SMRS)
Serials and standards
The Serial determines the process being measured. The purpose of the Serials is to provide assurance that participants are meeting their obligations in the BSC and Code Subsidiary documents.
The Standards are the measurement points within the process.
Data used elsewhere
It is used in the Peer Comparison and Supplier Charges information techniques and in reports to the Performance Assurance Board (PAB). The data is published with PAB meeting papers each month.