Key contacts

There are a number of teams at ELEXON you can contact. If you do not find the contact information for the team you require, please contact the BSC Service Desk.

ELEXON reception

350 Euston Road
4th Floor
London
NW1 3AW

Phone: 020 7380 4100
Fax: 0207 380 4050

BSC Service Desk

Phone: 0370 010 6950
Email: bscservicedesk@cgi.com

The Service Desk is open 24 hours a day, 7 days a week, and handles queries about ELEXON systems and services.

See some of the issues you can contact the Service Desk about how long it will take to handle your enquiry. 

Other contacts

Contact individual teams about your specific enquiry.

Press queries

ELEXON teams

The Executive

Biographies of the ELEXON Directors (The Executive)

Getting here and directions

We are based on Euston Road close to the top of Great Portland Street and Regent’s Park.

You can reach us via several tube and train stations.

By tube

We are approximately a five minute walk away from the following tube stations:

  • Great Portland Street (Circle, Metropolitan and Hammersmith & City lines)
  • Warren Street (Northern and Victoria lines)
  • Regent’s Park (Bakerloo line)

Unfortunately none of the above stations have step-free access.

By train

Euston rail station is just under a 10 minute walk away, or you can travel on the Northern or Victoria lines from Euston tube station to Warren Street tube station.

Both King’s Cross station and St Pancras International station are approximately a 20 – 25 minute walk away, or you can travel from King’s Cross – St Pancras tube station on the Victoria line to Warren Street tube station.

All Euston, King’s Cross and St Pancras stations have step-free access.

My ELEXON

Click on the X next to any of the icons to replace them with a short-cut link to the page you are currently on or search for a specific page.

List of ELEXON insights

ELEXON Circulars

Training services delivered by ELEXON

Market Entry

Charge Codes and Switch Regimes

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