New services

Enhancing our customer enquiry processes using Elexon Support

In our recent customer feedback survey, a number of customers expressed the need for a more efficient and streamlined process to submit and track enquiries and concerns related to the BSC and its services.

We’ve taken this feedback on board and have been working on an enquiry management tool called Elexon Support. Elexon Support will be available in early 2024, providing you with a centralised platform to easily manage your interactions with us.


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