Enhancements to BSC content and services

Glossary

This page highlights the enhancements that Elexon has recently introduced or is working on and that relate to the BSC services we offer to our customers.

New data on Insights Solution

Elexon has completed the migration of all Balancing Mechanism Reporting Service (BMRS) datasets and functionalities that were in scope to be built onto the Insights Solution platform. This means that all BMRS datasets are now accessible through the Insights Solution website, APIs and the Insights Real Time Information Service (IRIS).

Enquiry service

Elexon Support will be available in early 2024, providing you with a centralised platform to easily manage your interactions with us.

The new tool is designed to provide you with:

  • A single location to initiate enquiries about service issues or questions relating to the BSC
  • Faster process enabling Elexon to manage your enquiry and obtain subject specialist replies
  • Ability for you to track your enquiry at every step of the process
  • Real-time updates on the status of your enquiry cases
  • Archive of all of your enquiries

Further information is available on About the Elexon Support enquiry service page.

Development release: 24 Jan 2024

Service availability

We have introduced a Service Status Dashboard that presents information on the operational status of the different BSC Central Systems that are accessible to BSC Customers. The status detail for each service is constantly reviewed and will be updated if any service encounters an issue that needs to be reported.

Development release: November 2023

My BSC

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