OSM Team Leader
I joined ELEXON in January 2010, working in the Monitoring and Disputes team. I was involved in the production and analysis of performance reports for the Performance Assurance Board (PAB) and also provided reports to our customers.
I then became involved with Performance Assurance Reporting and Monitoring System (PARMS) and focused on the implementation of the new PARMS Serials in the summer of 2011. This meant I worked closely with the PAB and our customers in delivering training on the new Serials, answer queries and providing support and also to the Operational Support Manager (OSMs) prior and during the initial go live period.
I have continued to support our customers by providing additional data and information to help them understand their reports, working with our developers to ensure the reports we produce meet the needs of our customers.
If you need to contact me, my details are provided above and I look forward to working with you in the future.