Coronavirus (COVID-19) – latest information

Last updated: 3 April, 2020
Get the latest updates and news about how the Coronavirus and what ELEXON is doing to assure the continuity of the services provided under the BSC and EMR and the help Parties who may be experiencing difficulties at this time.

Impact on ELEXON’s day-to-day business

Consistent with the general advice of Ofgem, we are continuing to operate the BSC and EMR arrangements as usual. Both ELEXON and its subsidiary, EMR Settlement Ltd (EMRS), are working as normal delivering our full range of services under the Balancing and Settlement Code, the Capacity Market and the Contracts for Difference schemes.

We do not expect the closure of the office to result in any issues for our services and no issues so far have occurred. However we remain vigilant and continue to monitor the situation closely.

We have addressed a number of questions or issues that may arise because of the current events. Please see the sections below for more information.

Building closure and meetings

Our senior management team have decided to close our office until further notice. We are doing this to safeguard the well-being of all visitors to our office, and our staff. So we are asking our customers not to travel into our office until further notice.

If you were due to attend a meeting organised by ELEXON, a member of our staff will contact you to make alternative arrangements, such as hosting the meeting via tele or video conference. We frequently use tele and video conferencing to host meetings.


If you have any questions or concerns then please contact us via the BSC Service Desk.


Click on the X next to any of the icons to replace them with a short-cut link to the page you are currently on or search for a specific page.

List of ELEXON insights

ELEXON Circulars

Training services delivered by ELEXON

Market Entry

Charge Codes and Switch Regimes

Add New