Elexon Kinnect Customer Solution goes live

The new self-service gateway element of our new digital platform – the Elexon Kinnect Customer Solution – is now live.

Elexon Kinnect will allow you to enter the market and manage your company details.

Market Entry

The Customer Solution offers simple, guided processes for completing market entry steps online. This includes:

  • built-in explanations regarding what is needed to complete tasks
  • on-screen validation when information has been entered correctly
  • guidance notes

Managing account details 

If you are already a customer, Elexon Kinnect will give you the ability to register assets and new market roles, and manage authorised signatories, your company details, and more.

How to access Elexon Kinnect

On 26 and 27 January, all Category A Authorised Signatories will receive an email inviting them to access the Customer Solution. They will then be able to set up other user accounts at their company.

If you are a Category A Authorised Signatory for your business and don’t receive an email with joining instructions, or need help accessing the system, please contact Party Management. 

More on Elexon Kinnect

To find out more about the Customer Solution and what to expect when you access Elexon Kinnect, please visit the Elexon Kinnect page.

You can also find out more about the other stages of Elexon Kinnect – the Insight Solution and Settlement Solution.


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