About the Digital Code site: News
Enhancing our customer enquiry processes using Elexon Support
In our recent customer feedback survey, a number of customers expressed the need for a more efficient and streamlined process to submit and track enquiries and concerns related to the BSC and its services.
We’ve taken this feedback on board and have been working on an enquiry management tool called Elexon Support. Elexon Support will provide you with a centralised platform to easily manage your interactions with us.
Spotlight On: the Digital Code
Using the code documents of the BSC is an important part of understanding how your company engages with the electricity market and how it remains compliant with the BSC requirements.
Digital Code upgraded with new features
We have upgraded the Digital Code with some additional features to help you find the information you need from the BSC.
New digital version of the Balancing and Settlement Code is now live
This article, written by Lawrence Jones, Head of Rules Management at Elexon, talks about a new site we have built so that the BSC and related documents are available digitally. This helps companies and other people to browse the documents using improved navigation, web pages instead of PDFs, and a site search.
Digital Code – digital version of BSC available
Elexon has been working on an exciting project to develop a brand new site that will enable you to have much easier access to the Balancing and Settlement Code (BSC) and its subsidiary documents, ‘the Digital Code’.
Participate in the design of our Digital BSC website
Elexon is working on a project to develop a brand new website that will enable customers to have much easier access to the Balancing and Settlement Code (BSC) and its subsidiary documents, ‘the Digital Code’. We are working on ways to make the BSC and its subsidiary documents more accessible and navigable for our customers.