Glossary

Performance Assurance: News

View Consultation on MHHS Qualification Assessment Document

Consultation on MHHS Qualification Assessment Document

The Qualification Assessment Document (QAD) sets out the information and evidence that all Suppliers, Supplier Agents, MEMs, and LDSOs are required to provide to BSC and REC Code Bodies so that they can be MHHS Qualified to operate the new arrangements.

View Risk Operating Plan 2024/25 consultation

Risk Operating Plan 2024/25 consultation

We invite you to comment on the Risk Operating Plan (ROP) for 2024/25. The ROP provides an overview of planned activities undertaken by the Performance Assurance Administrator (PAA) as part of the Performance Assurance annual cycle.

View Enhancing our customer enquiry processes using Elexon Support

Enhancing our customer enquiry processes using Elexon Support

In our recent customer feedback survey, a number of customers expressed the need for a more efficient and streamlined process to submit and track enquiries and concerns related to the BSC and its services.

We’ve taken this feedback on board and have been working on an enquiry management tool called Elexon Support. Elexon Support will provide you with a centralised platform to easily manage your interactions with us.

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View Consultation on the Risk Evaluation Register 2024/25

Consultation on the Risk Evaluation Register 2024/25

We invite you to respond to the consultation on the Risk Evaluation Register (RER) which sets out potential Risk events and the affect they would likely have on the Settlement Risks during 2024/25.

View Elexon assurance of legacy Suppliers and agents during the transition to MHHS

Elexon assurance of legacy Suppliers and agents during the transition to MHHS

The MHHS Programme is introducing changes for legacy Suppliers and agents to support the Migration of Metering System Identifiers (MSIDs) from legacy arrangements to MHHS. Reverse migration can take place during the migration period (from March 2025 onwards) where a customer has switched to a Supplier that is not yet MHHS Qualified.

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View Get involved with the Performance Assurance Working Group

Get involved with the Performance Assurance Working Group

Calling all industry members – we want your input as members of our Performance Assurance Working Group (PAWG). The PAWG is one of several working groups set up by Elexon to deliver the technical overview of the Market-wide Half Hourly Settlement (MHHS) scope.

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